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FAQs

Q: What time is check in? What time is check out?

Answer: Check in is at 3:00 pm. Check out is at 11:00 am. If you arrive after office hours, your key will be taped to the front office door in an envelope with your name on it.

Q: Do the kitchens have utensils/pots/pans/dishes?

Answer: Yes, most items you would need. The rooms without full kitchens have a microwave, coffeepot, refrigerator, sink and basic dishes, glassware and cutlery.

Q: Are the tubs private? Can you adjust the temperature of the tubs?

Answer: Yes, they are all private. Yes, the temperature is fully adjustable.

Q: Can you drink the water from the tap?

Answer: Yes. Water comes from a 200 feet deep artesian well.

Q: Is it going to snow? Will the pass be closed?

Answer: If we could only predict the weather….! You can Google the weather in Cedarville - 5 to 10 day forecasts are available. Try: www.wunderground.com. Road conditions are of course, changeable, particularly in winter months. You can access road conditions on the CalTrans website.

Q: Can we bring our dog?

Answer: Yes. The dog fee is $35 per night.
5 Dog Friendly Rooms: Deluxe #2 & #18; Standard #15, #16, & #17.

Q: What kind of fish do you have in your ponds?

Answer: Ponds have been stocked with largemouth bass. Fishing is catch and release only - poles and lures available for guest use from the office.

Q: Is there a grocery store in town?

Answer: Yes, Pages Market (next to the post office) and the Corner Store (southwest corner of
Rt. 1-Main St. and 299 in the brick building).

Q: Do you have food at Surprise Valley Hot Springs?

Answer: No.

Q: Do you provide driving directions?

Answer: Detailed driving directions and distances can be obtained from Google or MapQuest on the Internet. Limited driving directions are available on the SVHS website. Here are a few distances that may be of help.

  • Alturas: 25 miles
  • Klamath Falls: 121 miles
  • Redding is 166 miles
  • Reno:190 miles (via Gerlach - Hwy 447) and 194 miles (via Alturas and 395)
  • Sacramento: 328 miles
  • San Francisco: 380 miles
  • Portland: 401 miles
  • Los Angeles: 712 miles

Q: Can I get cell phone reception there?

Answer: Only if you have Verizon Wireless or US Cellular as your carrier.

Q: What are the differences between the rooms?

Answer: Deluxe Rooms are twice as large as Standard Rooms. Most Deluxe have a full kitchen and living room area. The two-bedroom Suite has the only indoor soaking tub.

Q: Do you have any rooms with 2 beds?

Answer: The two-bedroom Suite (#20) has 2 queen beds. Three Deluxe each have 1 queen bed and 1 day bed. The Deluxe is based on double occupancy, and the Suite is based on occupancy of 4